Discover how Tenara can support business process outsourcing

Sourcing And Procurement

Enterprises and small companies across the world are under increasing pressure to improve efficiencies across their Sourcing and Procurement value chain, to minimize cost of operations, leverage scale and opportunities to maximize savings, increase productivity, generate end-to-end visibility and drive compliance. Sourcing and Procurement functions considerably impact and contribute in achieving these objectives and facilitate a total cost of ownership approach across the supply chain functions.

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In Today’s fast world, the Global markets have cultured to be highly industry and process oriented and sector specific, and also, there has been a major shift from the early days of business process services to a newer technology oriented business process outsourcing

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Discover how Tenara can support business process outsourcing:

ROBOTIC PROCESS AUTOMATION

In Business Process Services, customary operating models have focused on cost reduction and service excellence.Operational leaders in the today’s world are facing a dynamic and challenging business environment, the trend is changing to create speedy business value from operations while ensuring that, the technology is well-aligned to business requirements. Making sure that adequate controls and risk reduction are taken care, especially during business change due to transition or transformation is also a key priority.
Business enterprises and organizations have often made heavy investments in IT systems which are sluggish to process level changes and fail to provide a holistic view of business operations. This forces a need for a technology platform that can combine diverse systems for unified and end-to-end operations management.

CUSTOMER EXPERIENCE MANAGEMENT & TRANSFORMATION

It’s a customer’s world today and our end Customers are continuously connected and have endless choice of channels for reaching out to companies. They are mobile sources, active on social networks and have access to competition information. Customer Experience has thus materialized as a powerful differentiator for every organization for its revenue growth and protection. Faced with these disturbing forces, customer service oriented departments are challenged to offer streamlined service across disparate channels, gain insight from customer transactions across various touch points, predict customer behavior or preferences and provide customized sales and service without adding to operational costs.

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Tenara Technologies is an one-stop-shop for your end-to-end application business process outsourcing needs.

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